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Bitting Advice Line: 01609 777 145

The Horse Bit Bank Privacy Policy

The Horse Bit Bank is committed to your privacy and aims to foster trust between you and our website. We never sell, rent, or trade your personal details with other organisations for marketing purposes.

This Privacy Policy provides detailed information on when and why we collect your personal information, how it is used, how we keep it secure, and the limited conditions under which we may disclose it to others.

Types of data we collect

The information we store is used in two ways: firstly non-identifying information about your purchase to help improve your experience as you navigate the site (via cookies), and secondly the personal information that's necessary to process your order.

Website Cookies

We use non-identifying cookies on www.horsebitbank.com to keep track of the contents of your shopping cart once you have selected an item.

Google Analytics

We use a third party service, Google Analytics, to anonymously track visitors to www.horsebitbank.com. This is so we can find out non-identifying information such as country, time on the site, pages viewed, etc.

Registering and Ordering through our Site

When you register with our site, we store your personal information on our web server.

We may collect email address, first and last name, phone number, address.

Using this information, we will only ever contact you about your order, and use your information to process and deliver your order.

We never share your information with any third party.

Your information will be stored indefinitely - or until you ask us to delete it.

We use WorldPay to process personal and payment information. You can view their privacy policy for more information.

Our Mailing List

If you sign up to receive our mailing list, we will collect your email address so we can send you our newsletter. We use MailChimp to collect and store email addresses.

MailChimp gathers statistics around email delivery and opening using industry standard technologies. This helps us maintain and improve our service.

You can see their privacy policy for more information.

You can unsubscribe at any time by clicking the link at the bottom of the email or by contacting sales@horsebitbank.com.

When we may disclose your personal information

We may disclose your personal information if required by law or government agency.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Submit your request here.

More information about this privacy policy

If you have any further enquiries about our privacy policy please submit your enquiry here.

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We take your privacy very seriously. For information on how we collect and store your information, please read our Privacy Policy.

STAY IN TOUCH

For product updates, advice, and more!

Contact sales@horsebitbank.com

Secure Online Payments

Online Payments

We're happy to take your payment over the phone - call us on 01609 777 145