The Horse Bit Bank is committed to your privacy and aims to foster trust between you and our website. We never sell, rent, or trade your personal details with other organisations for marketing purposes.
The information we store is used in two ways: firstly non-identifying information about your purchase to help improve your experience as you navigate the site (via cookies), and secondly the personal information that's necessary to process your order.
We use non-identifying cookies on www.horsebitbank.com to keep track of the contents of your shopping cart once you have selected an item.
We use a third party service, Google Analytics, to anonymously track visitors to www.horsebitbank.com. This is so we can find out non-identifying information such as country, time on the site, pages viewed, etc.
When you register with our site, we store your personal information on our web server.
We may collect email address, first and last name, phone number, address.
Using this information, we will only ever contact you about your order, and use your information to process and deliver your order.
We never share your information with any third party.
Your information will be stored indefinitely - or until you ask us to delete it.
If you sign up to receive our mailing list, we will collect your email address so we can send you our newsletter. We use MailChimp to collect and store email addresses.
MailChimp gathers statistics around email delivery and opening using industry standard technologies. This helps us maintain and improve our service.
You can unsubscribe at any time by clicking the link at the bottom of the email or by contacting firstname.lastname@example.org.
We may disclose your personal information if required by law or government agency.
You are entitled to view, amend, or delete the personal information that we hold. Submit your request here.
We're happy to take your payment over the phone - call us on 01609 777 145